M&A integration and separation

A transitional service agreement (TSA) is a contract under which the seller keeps providing services, such as technology, payroll or operations, to a separated business for a set period. Exiting means replacing each service with the new entity's own, in a planned sequence, so nothing breaks and the fees stop as early as possible.

Making sure everything customers, staff and regulators rely on works on the first day of new ownership: payments, systems access, customer communications, legal entities and reporting. It is planned backwards from Day 1 and tested before it arrives.

With careful planning before Day 1, a separation or integration can be completed successfully within months. We draw on our established frameworks and delivery capability, so the work starts from a proven base. The Define stage sets a realistic timeline before commitments are made.

Yes. We work with sponsors and their portfolio companies on separations and standalone operating models, where the value case depends on the new business running well on its own.

Every change that touches customers is rehearsed, run from a command centre and backed by a rollback plan. In the $430M separation we led, all 36 TSAs were exited with no major customer disruption.

Yes. For integrations, we redesign the combined operating model, consolidate platforms and data, manage the people side of the change, and track the deal benefits until they are banked.